We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Overview: Participation in the EHR Incentive Program

Overview

For an Eligible Provider (EP) to participate in the Medicaid EHR Incentive Program in 2019, the EP must utilize a single software application or combination of software programs that are certified for the full set of modules defined as Certified Health Record Technology (CEHRT). In addition, the EP must demonstrate adequate performance to the 2019 Automated Measures. Lastly, the EP needs to report their performance on a set of Clinical Quality Measures (CQMs).

Office Practicum has maintained product certification with the Office of the National Coordinator (ONC) since 2011. In fact, OP 14 is still certified today. However, in 2019 EPs must utilize 2015 Edition certified software during their 90-day reporting period. OP is working to obtain that upgrade to our certification.

In September, we will be delivering OP 20, our version of Office Practicum certified under the 2015 Edition criteria, which will be valid for an EP to complete their 90- day reporting period. However, we know how important it is for your practice to learn and understand new workflows, especially before they are needed for something like the reporting period of the EHR Incentive Program. In July, we plan on updating OP 19 with most of the workflow changes impacting users. This will allow each practice to learn and implement changes with sufficient time.

For practices participating in the EHR Incentive Program, a live interface in production is not required. The EP must be in active engagement, which according to CMS means that the provider is in the process of moving towards sending production data to a public health agency or clinical data registry. Active engagement can fall into one of three categories:

  • Option 1 - Completed Registration to Submit Data:
    The EP registered to submit data with the PHA or, where applicable, the CDR to which the information is being submitted; registration was completed within 60 days after the start of the EHR reporting period; and the EP is awaiting an invitation from the PHA or CDR to begin testing and validation. This option allows providers to meet the measure when the PHA or the CDR has limited resources to initiate the testing and validation process. Providers that have registered in previous years do not need to submit an additional registration to meet this requirement for each EHR reporting period.
  • Option 2 - Testing and Validation:
    The EP is in the process of testing and validation of the electronic submission of data. Providers must respond to requests from the PHA or, where applicable, the CDR within 30 days; failure to respond twice within an EHR reporting period would result in that provider not meeting the measure. 
  • Option 3 - Production:
    The EP has completed testing and validation of the electronic submission and is electronically submitting production data to the PHA or CDR.

EHR Incentive Program Eligibility Criteria

All OP providers participating in the EHR Incentive Program will need:

  •     OP 20
  •     OP Patient Portal (new patient portal powered by Intelichart)
  •     CQMsolutions
  •     Direct Messaging