Patient Message Exchange (PMX)


Patient Message eXchange (PMX): Checking Credits and Plan Cost
This page provides instructions on how to check your PMX credit balance in OP and lists the available Patient Message eXchange credit plans.
Configuring the Patient Message eXchange
Version 20.14 About The sections below will walk you through how to set up different areas of OP for successful use of OP's Patient Message eXchange (PMX) to send Appointment Reminders, Recalls, and other on-demand messages to patients. ...
Patient Message Exchange (PMX) to Confirm Appointments
Once the Patient Message eXchange has been configured, Appointment Reminders can be sent for confirmation. Keep in mind that messages will only be sent to those contacts who have a preferred method of contact listed.
Send an Email Broadcast/Blast
Email broadcasts/blasts are helpful when sending practice updates, alerts, or announcements. Think of it as an electronic version of a flyer that would be posted in the practice's waiting room! Prior to sending this mass message, you must first review the email template.
How a Parent Confirms an Appointment From a Text or Email
Here, you will find instructions on the process the parent will take to confirm an appointment via text or email link.