We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Patient Message eXchange Character Limits

What are the character limits for messages on Patient Message eXchange? 

  • Patient Message eXchange text messages are a maximum of 116 characters.
  • Patient Message eXchange email messages have no character limitation
  • Patient Message eXchange voicemail messages are a maximum of 2048 speak-able characters (including spaces)This is equivalent to approximately 400-500 words.