Important Content Update Message
We are currently updating the OP Help Center content for OP 20. We appreciate your patience as we continue to make these updates. To locate the version of your software, navigate to: Help tab > About.

Patient Chart: Family Contacts

Version 20.4

About the Patient Chart: Family Contacts

Path: Clinical, Practice Management, or Billing tab > Patient Chart button > Family Contacts

The Family Contacts window creates and lists the patient's relatives and/or other contacts. Contacts can be created, removed, activated, and merged from this tab.  Families can also be linked from one patient to another in this tab (see Linking Families).  

Patient Register: Family Contacts Map

Number

SectionDescription
1
Family Contacts button

The Family Contacts button opens the Family Contacts window in the patient's chart.

2
Add buttonThe Add button opens the Contact Finder window to link an already added contact or add a new contact.
3
Remove buttonThe Remove button removed the selected contact from the contact list.
4
Inactivate buttonThe Inactivate button  deactivates the selected contact in the contact list.  When the contact is inactivated, the end date field is entered with the date and time the contact was made inactive.
5
Contact ListThe Contact List contains the patient's relatives or contacts. Contacts in this list can be added, removed, merged, and edited. The information for the selected contactis displayed in the Contact information panel. The Portal column is not displayed for practices that are using the InteliChart Patient Portal.
6
Contact Information panelThe Contact Information panel displays the information for the selected contact in the Contact List. The Contact information includes:
  • Contact name
  • Home address
  • Telephone numbers
  • Email (Home and work)
  • Employer
  • Occupation
  • Language
  • Preferred Contact Method for specific categories.
  • Notes on Contact
7
Preferred Contact MethodsThe Preferred Contact Methods select the method by which the practice will notify the patient's contact for a particular reason. Each contact method can be different based upon the available reasons for contact. Available reasons for contacting the designated contact person are visible based upon if you are using the Patient Message Exchange (PMX) or OP Notify. Contact methods include:
  • No contact
  • Mail Address (not included as a Patient portal field selection)
  • Home Phone (not included as a Patient portal field selection)
  • Work Phone (not included as a Patient portal field selection)
  • Text to Cell
  • Fax (not included as a Patient portal field selection)
  • Home Email
  • Work Email
8
Save and Cancel buttonsThe Save and Cancel buttons save or cancel the changes to the contact information panel.
Version 20.3

Note: The Patient Register window merged with the Patient Chart for easier convenience with the creation of OP 19. Since the Help Center supports both OP 14 and OP 19, the account functions within the patient chart for OP 19 will still be referenced at the same Help Center locations as OP 14.

About the Patient Chart: Family Contacts

Path: Clinical, Practice Management, or Billing tab > Patient Chart button > Family Contacts

Whether a new patient is entering your practice or your practice is transitioning from paper to electronic records, creating a patient's Demographic record is the first step in registering a patient into your database. The Patient Demographic record assigns each patient a unique patient ID number, and automatically creates a Patient Chart for the patient.

In the patient demographics section of the patient chart, you can:

  • Link Families
  • Confirm a new patient needs to be registered
  • Register a new patient
  • Print a patient’s demographics
  • Copy a sibling’s register record
  • Add relatives or contacts to a patient’s register record
  • Add miscellaneous notes
  • Add privacy restrictions
  • View and add consent forms
  • View and add to the patient’s coordination of care
  • Change the family address.

The Family Contacts window creates and lists the patient's relatives or contacts.  Contacts can be created, removed, activated, and merged from this tab.  Families can also be linked from one patient to another in this tab (see Linking Families).  

Patient Register: Family Contacts Map

Number

SectionDescription
1
Family Contacts button

The Family Contacts button opens the Family Contacts window in the patient's chart.

2
Add buttonThe Add button opens the Contact Finder window to link an already added contact or add a new contact.
3
Remove buttonThe Remove button removed the selected contact from the contact list.
4
Inactivate buttonThe Inactivate button  deactivates the selected contact in the contact list.  When the contact is inactivated, the end date field is entered with the date and time the contact was made inactive.
5
Contact ListThe Contact List contains the patient's relatives or contacts.  Contacts in this list can be added, removed, merged, and edited.  The information for the selected contact will appear in the Contact information Panel.
6
Contact Information panelThe Contact Information panel displays the information for the selected contact in the Contact List. The Contact information includes:
  • Contact name
  • Home address
  • Telephone numbers
  • Email (Home and work)
  • Employer
  • Occupation
  • Language
  • Preferred Contact Method for specific categories.
  • Notes on Contact
7
Preferred Contact MethodsThe Preferred Contact Methods select the method by which the practice will notify the patient's contact for a particular reason. Each contact method can be different based upon the available reasons for contact. Available reasons for contacting the designated contact person are visible based upon if you are using the Patient Message Exchange (PMX) or OP Notify. Contact methods include:
  • No contact
  • Mail Address (not included as a Patient portal field selection)
  • Home Phone (not included as a Patient portal field selection)
  • Work Phone (not included as a Patient portal field selection)
  • Text to Cell
  • Fax (not included as a Patient portal field selection)
  • Home Email
  • Work Email
8
Save and Cancel buttonsThe Save and Cancel buttons save or cancel the changes to the contact information panel.