The PediaTricks Podcast

The PediaTricks Podcast is where OP clients can dig deep into the inner workings of the application and learn more about the people behind the scenes. We'll share stories, provide new tricks for using OP, and encourage you to apply these insights to your own job to make your life easier! If you would like to be a guest on our podcast, or have an idea for an upcoming episode, please email us at podcast@officepracticum.com!

Articles

PediaTricks Podcast Episode 67: Just in Time Resources - Meeting You Where You're At New
In this episode, you'll hear Karen Labenz, Instructional Designer at Office Practicum, talk about Just-In-Time Learning.
PediaTricks Podcast Episode 66: Cures Act and OP - What You Need to Know
In this episode, you'll hear Lori Mello, OP Legal Analyst, talk about the Cures Act and OP.
PediaTricks Podcast Episode 65: Reducing No Shows in OP with OP Notify (and more!)
In this episode, you'll hear Mimi Ruggles, RCM Account Manager, talk about reducing No-show visits in OP.
PediaTricks Podcast Episode 64: Leveraging Technology in the Substance Use Landscape
In this episode, you'll hear Amy Dellwo, VP of Public Policy, NUWAY, talk about navigating the landscape of addiction, treatment, and recovery.
PediaTricks Podcast Episode 63: Community Integration Services
In this episode, you'll hear Dr. Ross Ellenhorn discuss meeting clients where they're at with Community Integration Services.
PediaTricks Podcast Episode 62: Past, Present and Future of the EHR
In this episode, you'll hear Dr. Kevin Norowitz discuss how EHRs have evolved and what we can look forward to.
PediaTricks Podcast Episode 61: Feeling the Burn - Managing Physician Burnout
In this episode, you'll hear Dr. Sogol Pahlavan, Mindfulness Physician Coach, discuss how to manage Physician Burnout.
PediaTricks Podcast Episode 60: Type I Diabetes - Tracking Via Technology
In this episode, you'll hear Dr. Dan Feiten, OP's Medical Director and Product Leader of Clinical Innovation discuss Type I Diabetes, from both a Provider's and a parent's perspective.
PediaTricks Podcast Episode 59: SEO + Acquiring New Patients
In this episode, you'll hear Graham Daugherty and Jamie Parrish, RemedyConnect's product and SEO experts discuss the impact that SEO has on driving new patients to your Practice.
PediaTricks Podcast Episode 58: The Bipartisan Safer Communities Act
In this episode, you'll hear Kristina Colligan, OP's Director of Behavioral Health Clinical Innovation, discuss the Bipartisan Safer Communities Act and how it affects the pediatric population.
PediaTricks Podcast Episode 57: Protecting and Innovating with VacLogic+
In this episode, you'll hear Ally Abernathy, OP's Product Marketing Manager, discuss the improvements made to VacLogic, OP's flagship vaccine forecasting tool!
PediaTricks Podcast Episode 56: Practice KPIs - What You Don't Know Can Hurt You
In this episode, you'll hear Dr. Herb Bravo discuss the importance of measuring KPIs in your Practice.
PediaTricks Podcast Episode 55: Trauma Informed Care
In this episode, you'll hear Jennifer McCarthy, Behavioral Health Implementation Manager, detail Trauma Informed Care.
PediaTricks Podcast Episode 54: Clinical Integrated Networks (CINs)
In this episode, you'll hear Dr. George Rogu of RBK Pediatrics talk about Clinical Integrated Networks and their collaborative approach and impact.
PediaTricks Podcast Episode 53: Behavioral Health Services at Capacity
In this episode, you'll hear Eric Meier, President & CEO of Owl, talk about what it means for Behavioral Health services to be at capacity and what we can do about it or to help it.
PediaTricks Podcast Episode 52: Telehealth - Not Just for Pandemics
In this episode, you'll hear Clare Huber-Navin, Product Manager of Remedy's Solution Suite, talk about the impact and transformation of Telehealth on patient care, extending beyond the pandemic.
PediaTricks Podcast Episode 51: Youth Suicide Prevention - When "Fine" Isn't Fine
In this episode, you'll hear Sara Jutz, Executive Director of Duck Cup Memorial Fund, talk about Duck Cup's mission and how to create awareness around youth suicide.
PediaTricks Podcast Episode 50: Pediatric Mental Health - Seeing the Whole Child
In this episode, you'll hear OP's Clinical Analyst, Rich Szabo, MD, talk about the causes of the current Pediatric Mental Health crisis and how to navigate it.
PediaTricks Podcast Episode 49: No Surprises in Patient Billing
In this episode, you'll hear OP RCM Practice Optimization Consultant, Julia Kuna, talk about the No Surprises Act.
PediaTricks Podcast Episode 48: Interoperability - A World of Change in Healthcare
In this episode, you'll hear OP's Senior Product Director of Interoperability, Bharath Perugu, talk about the importance of interoperability.
PediaTricks Podcast Episode 47: Highlighting Listening to Our Kids
In this episode, you'll hear Christine Cully, Chief Purpose Officer and Editor in Chief of Highlights Magazine for Children, talk about listening and meaningful communication with our children.
PediaTricks Podcast Episode 46: Pediatric Mental Health in the Pandemic
In this episode, you'll hear Kerri Wing, OP's Director of Clinical Product, talk about the impact the pandemic has had on pediatric mental health.
PediaTricks Podcast Episode 45: Staying Connected With Families and Staff
In this episode, you'll hear Greta Rosler, qualified Nurse Leader & Bedside Leadership Development Enthusiast, talk about Practice communication -- both with families and with staff.
PediaTricks Podcast Episode 44: Medicaid, Your Patients, and Your Practice
In this episode, you'll hear Dr. Suzanne Berman, Practicing Pediatrician and OP Superuser, explain Medicaid.
PediaTricks Podcast Episode 43: The Many Dimensions of Infant Mental Health
In this episode, you'll hear Lori Gallagher, Implementation Project Manager, talk about the importance of staying in tune with infant mental health.
PediaTricks Podcast Episode 42: LMS (Learning Made Simple)
In this episode, you'll hear Jessica Dougherty, OP's Instructional Designer Level 1, QA Specialist, talk about our LMS.
PediaTricks Podcast Episode 41: Employee Engagement
In this episode, you'll hear Alisa Vaughn, OP's Senior VP of Operations, talk about the importance of Employee Engagement.
PediaTricks Podcast Episode 40: How Gaming Can Help Heal
In this episode, you'll hear Jim Carol, CEO of GameChanger talk about how gaming can be used therapeutically with sick children.
 PediaTricks Podcast Episode 39: Social Media Optimization For Your Practice
In this episode, you'll hear OP's Medical Director, Sue Kressly, MD, FAAP, talk about how to optimize social media for your Practice.
 PediaTricks Podcast Episode 38: Linking Families For Ease of Care
In this episode, you'll hear OP's Sr. Solutions Engineer, Susan Hannon, talk about the types of Family Links in OP and the benefits of linking family members.
PediaTricks Podcast Episode 37: Accommodating Learner Time & Space with eLearning
In this episode, you'll hear OP's Sr. Instructional Designer, Karen Labenz, talk about how training has evolved, what eLearning is and isn't, and the benefits on eLearning.
 PediaTricks Podcast Episode 36: Providing Care With Grace in Stressful Times
In this episode, you'll hear OP's Medical Director, Sue Kressly, MD, FAAP, talk about why practicing during stressful times requires kindness, patience, and grace.
 PediaTricks Podcast Episode 35: The Many Forms of Pediatric Success
In this episode, you'll hear Meredith Cheryba, OP's VP of Sales and Marketing, talk about what it means to be successful in Pediatric Practices.
 PediaTricks Podcast Episode 34: KPIs with Feelings
In this episode, you'll hear Alisa Vaughn, OP's VP of Operations, talk about crafting people-minded KPIs to help people grow in Pediatric Practices!
 PediaTricks Podcast Episode 33: Automated Portal Enrollment
In this episode, you'll hear Olivia Sylbert, OP's Clinical Business Analyst, talk about how effortless portal registration is with Automated Portal Enrollment!
 PediaTricks Podcast Episode 32: EHR Workflow Efficiency
In this episode, you'll hear Brett Cleary, OP's Regional Sales Manager, talk about how EHRs help boost workflow efficiency and revenue.
 PediaTricks Podcast Episode 31: Getting From Here to There | Referrals & Transitions of Care
In this episode, you'll hear BJ Bloom, OP's Clinical Product Director, talk about her experience as a pediatric nurse and the important impact that referrals and transitions of care have.
PediaTricks Podcast Episode 30: How OP Has Helped Clinics Fight COVID
In this episode, you'll hear Dr. Jeff Cooper talk about meeting his community's needs by providing COVID vaccines.
PediaTricks Podcast Episode 29: Celebrating 35 Years of Growth!
In this episode, you'll hear Dr. Edna and Fred Pytlak talk about OP celebrating its 35th birthday and how it came to be!
PediaTricks Podcast Episode 28: Where Have All My Patients Gone? Engaging via Telehealth
In this episode, you'll hear Dr. Sue Kressly talk about embracing virtual care.
PediaTricks Podcast Episode 27: Would You Like Fries With That - Optimizing Your Practice Schedule
In this episode, you'll hear Dr. Suzanne Berman talk about how to incorporate add-ons into scheduled visits.
PediaTricks Podcast Episode 26: More Toolbox Than Tool - The OP Help Center
In this episode, you'll hear Cindy Grimmie, Content Strategist on OP's Knowledge Team, talk about the toolbox that is the OP Help Center.
PediaTricks Podcast Episode 25: The Onboarding Experience
In this episode, you'll hear Jeannine Hathaway, OP's Director of Training, talk about the importance of onboarding.
PediaTricks Podcast Episode 24: The Provider-Practice Connection
In this episode, you'll hear Dr. Rich Szabo, OP Implementation Manager, talk about the importance of the provider's role during implementation.
PediaTricks Podcast Episode 23: Revenue Streams Streamlined
In this episode, you'll hear OP's Director of Client Revenue Cycle Performance & Experience, Elizabeth Feliciano, talk about what RCM is and the benefits of partnering with OP's RCM team.
PediaTricks Podcast Episode 22: Set Up for Recall Success
In this episode, you'll hear OP's Clinical Product Director, BJ Bloom, talk about a solution to the tediousness of clinical reporting.
PediaTricks Podcast Episode 21: Monitoring Your Financial Vitals
In this episode, you'll hear OP's Director of RCM Technology, Matt Tadros, talk about the importance of monitoring your organization's financials and the benefits of Financial Dashboards and RCM.
PediaTricks Podcast Episode 20: Loving What We Do!
In this episode, you'll hear OP's SVP of Product, Bethany Williams, talk about the importance of loving what you do and remembering why you do it!
PediaTricks Podcast Episode 19: Implementation Tips & Tricks for Smooth Transition
In this episode, you'll hear OP's Director of Implementations, Meagann Wade, talk about ways to ensure a smooth transition during your implementation of OP!
PediaTricks Podcast Episode 18: 2021 Goals for OP | Looking Forward to the New Year
In this episode, you'll hear OP's CEO, Kraig Brown, reflect on OP's accomplishments in 2020, the shift of focus for 2021, and OP Engage, OP's upcoming virtual conference!
PediaTricks Podcast Episode 17: Demand for Your Brand
In this episode, you'll hear OP's Director of Marketing talk about why you should market your practice!
PediaTricks Podcast Episode 16: All You Ever Wanted to Know About E/M Coding (But Were Afraid to Ask)
In this episode, you will hear Dr. Sue Kressly talk about E/M Coding changes and how to identify responsibilities in your practice.
PediaTricks Podcast Episode 15: 21st Century Cures Act
In this episode, you will hear Dr. Sue Kressly talk about the 21st Century Cures Act.
PediaTricks Podcast Episode 14: Interoperability: Playing Well with Others
In this episode, you will hear Bharath Perugu and Amy Kjolstad talk about Interoperability and keeping our community connected!
PediaTricks Podcast Episode 13: Medical Decision Making Made Easy(er)!
In this episode, you will hear Dr. Sue Kressly, OP's Medical Director, talk about Medical Decision making and its impact on the upcoming Office Visit E/M Coding Changes!
PediaTricks Podcast Episode 12: Revisiting Portal and Support
In this episode, you will hear Jen Higgins, Director of OP Support revisit what's new in Support and tips for adopting the new portal.
PediaTricks Podcast Episode 11: Long Tail of Learning
In this episode, you will hear Jeannine Hathaway, Manager of OP's Training Team talk about the importance of training.
PediaTricks Podcast Episode 10: Strong Partners
In this episode, you'll hear Pete Minio, OP's Director of Strategic Partnerships, talk about the power of strong partnerships.
PediaTricks Podcast Episode 9: Influential Positivity
In this episode, you'll hear Bethany Williams, OP's SVP of Product, talk about Influential Positivity.
PediaTricks Podcast Episode 8: Up in the Clouds
In this episode, you'll hear Mike Matlack, OP's Founder and Technology Leader, talk about Up in The Clouds.
PediaTricks Podcast Episode 7: Mobilizing OP
In this episode, you will hear BJ Bloom, OP's Clinical Product Director, talk about OP's new OP Mobile.
PediaTricks Podcast Episode 6: Close From a Distance
In this episode, you'll hear Dr. Mick Connors, Co-found and CEO of Anytime Pediatrics, talk about Telemedicine.
PediaTricks Podcast Episode 5: Recalling the DAR
In this episode, you'll hear Rich Punch, OP Training Specialist, talk about the DAR.
PediaTricks Podcast Episode 4: Mapping Out OP's Products
In this episode, you'll hear Celena Berry, OP Application Support Manager, talk about OP's Product Roadmap.
PediaTricks Podcast Episode 3: Portal With a Purpose
In this episode, you'll hear Meredith Cheryba, OP's VP of Sales and Marketing, talk about the new OP Patient Portal.
PediaTricks Podcast Episode 2: Knowledge Across the Learning Ecosystem
In this episode, you'll hear Dee Fernandez, Manager of OP's Knowledge Team, talk about the team and what they do.
PediaTricks Podcast Episode 1: Support When You Need It
In this episode, you'll hear Jen Higgins, OP's Director of Support, talk about the OP Support experience.
Pilot Episode: PediaTricks Podcast
Jen Higgins, Director of OP Support, kicks off the PediaTricks Podcast and introduces your Podcast host, Shawn Rosler!