We are currently updating the OP Help Center content for the release of OP 14.19 or "OP 19". OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Pop-up Alerts

Version 14.19

Pop-up Alerts

Pop-up alerts can be created in both the Miscellaneous Notes and Billing Notes for a patient. You can create this pop-up by including a 'stop code' in the Miscellaneous or Billing note that requires review by the front desk or staff who will be scheduling appointments or checking in patients. To do so, insert the stop code ("@@") at the beginning of the note. Then, the next time the staff attempts to schedule or check-in the patient, the note will appear on the screen.

Additionally, the inclusion of this stop code will color the Miscellaneous Note section of the Clinical Overview and the Billing Note section of the Account Summary (in the Patient Chart) in red to make it more visible to the user.

Version 14.10

Pop-up Alerts

Pop-up alerts can be created in both the Miscellaneous Notes and Billing Notes for a patient. You can create this pop-up by including a 'stop code' in the Miscellaneous or Billing note that requires review by the front desk or staff who will be scheduling appointments or checking in patients. To do so, insert the stop code ("@@") at the beginning of the note. Then, the next time the staff attempts to schedule or check-in the patient, the note will appear on the screen.

Additionally, the inclusion of this stop code will color the Miscellaneous Note section of the Chart and Billing Note section of the Patient Account in red to make it more visible to the user.