Important Content Update Message
We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

Log Off All Sessions

"Log Off All Sessions" is a function that will force OP to close out entirely. Situations where you may have to log off all sessions include:

  • OP freezes
  • Error message loops
  • Cloud printing issues

To log off all sessions, follow the steps below.

  1. Right-click the Parallels (or 2x) Icon in your taskbar.

  1. Select Log Off All Sessions if using Windows (or Force Quit if using a Mac).

  • Once selected, the Log Off All Sessions (Windows)/Force Quit (Mac) indication should be grayed out before reconnecting. It may take a few seconds to completely disconnect. You may have to click Log Off All Sessions a second time to successfully end the connection to the Cloud.

  • Disconnecting the Cloud environment (by logging off all sessions) and establishing a new connection will resolve the above mentioned issues in most cases.