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Q2: Navigating Your Practice's New Normal


Welcome to Quarter 2 of the OP Educational Experience!

During Q2, our focus is on helping our pediatric community navigate the "new normal" imposed by the COVID-19 pandemic. We're kicking off the quarter with a recorded webinar highlighting the AAP's recent statement on continuing safe care, including performing Well Visits via Telehealth. Throughout the quarter, we will be focusing on tools your practice can use to survive these trying times.  

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A message from OP's Medical Director, Dr. Sue Kressly

Expand the sections below to get started!

Webinar Recording: Performing Telehealth Well Visits

With the AAP recently releasing guidelines for conducting safe and effective virtual well visits, practices are now able to refill their schedules, avoid care gaps, and keep enough revenue flowing until daily life starts returning to normal. Watch this recorded webinar, presented by Sue Kressly, MD, FAAP, and Chief Medical Director at OP, to learn how to implement Telehealth well visits into your practice workflow.

Watch Recorded Webinar

Resource Links

Practice Guidance for Telehealth Well Visit Templates

A package of Well Visit Templates, specifically written for Telehealth visits, has been provided by Dr. Kressly. Prior to importing these templates, it is recommended to have a comprehensive understanding of what is included in the templates. Telehealth Well Visits: Practice Guidance will walk you through these important points and provide you access to the template package.

COVID-19 Survival Checklist Webinars and Resources

Leveraging Telehealth Templates for Sick and Well Visits
Learn how to import and use Telehealth Sick and Well Visit Templates in OP.

Webinar Recording Slide Deck

COVID-19 Survival Checklist Webinar Series 
Part 1: Curbside Workflow
Learn how to use the Curbside Arrival feature most effectively and efficiently.

Webinar Recording Slide Deck

COVID-19 Survival Checklist Webinar Series
Part 2: Find Revenue
Learn which reports you need to run to find revenue that you may not have billed for.

Webinar Recording Slide Deck

COVID-19 Survival Checklist Webinar Series
Part 3: Patient Recalls via SQL
Learn how to recall specific groups of patients using a collection of Recall SQLs.

Webinar Recording Slide Deck

COVID-19 Survival Checklist Webinar Series
Part 4: Working A/R
Learn how to work your A/R to collect on outstanding claims.

Webinar Recording Slide Deck

COVID-19 Survival Checklist Webinar Series
Part 5: Patient Recalls via DAR
Learn how to perform patient recalls using the Demographic Analysis and Recall.

Webinar Recording Slide Deck

Insurance Payer Resources By State

Click here for a listing of Insurance Payer resources including:

  • Direct links to payers' Coronavirus (COVID-19) pages
  • Various types of communications and guidelines specific to payer-policy regarding the billing of Teleheatlh/Telemedicine services

Webinar Recording: Preparing Your CARES Act Medicaid Distribution Application

Strong advocacy by many pediatric leaders led to HHS announcing Relief Fund Distributions for Safety Net Hospitals, Medicaid & CHIP Providers! Listen in on a recorded discussion between OP's Medical Director, Dr. Sue Kressly, and OP's Assistant Medical Director, Dr. Suzanne Berman as they offer guidance on preparing your CARES Act Medicaid Distribution application!

Watch Recorded Webinar

For more information about Health and Human Services (HHS) Provider Relief Fund Distributions, click here.

Planning for the Recovery Phase: Fireside Chats

While many of us are still getting used to the "new normal", we are also looking ahead to the other side of the COVID-19 pandemic, the "recovery phase". Watch this short video as OP's Medical Director, Dr. Sue Kressly speaks to the "recovery phase".

Watch Video

Fireside Chats

Listen in on Kateri Haskett, CEO of Pediatric Associates PSC and Alisa Vaughn, OP's Vice President of Operations as they discuss challenges during an unpredictable time and innovations to survive as a practice and a business.

Go to the Fireside Chat

Listen in on John Jacobs, VP of Business Development at Instamed, and Bethany Williams, OP's Sr. VP of Product, as they discuss the growing trend of Contactless Payment.

Go to the Fireside Chat

Listen in on Dr. Pat Hynes, ONE Pediatrics, and Dr. Sue Kressly, Medical Director with OP as they discuss challenges during an unpredictable time and innovations to survive as a practice and a business, from the perspective of a large pediatric group.

Go to the Fireside Chat

Listen in on Jeff Mathis of DV Pediatrics and Alisa Vaughn, OP's VP of Operations as they discuss challenges during an unpredictable time and innovations to survive as a practice and business.

Go to the Fireside Chat

Listen in on Dr. Barbara Periard of Forest Hills Pediatric Associates and Dr. Sue Kressly, OP's Medical Director, as they discuss challenges during an unpredictable time and innovations to survive as a practice and business.

Go to the Fireside Chat

Listen in on Matthew Carreira of the Center for Pediatric Medicine and Alisa Vaughn, OP's VP of Operations, as they discuss challenges during an unpredictable time and innovations to survive as a practice and business.

Go to the Fireside Chat

Rethinking Your Patient Workflow with Social Distancing in Mind

To support the new normal of social distancing and virtual care, you’ll need to rethink your patient workflow to keep your families and office team safe. Watch this recorded webinar, presented by Sue Kressly, MD, FAAP and Chief Medical Director at Office Practicum, to take a look at the changes other practices are making to their scheduling and patient workflow. 

Watch Recorded Webinar