 Vaccine Inventory: More Than Knowing What's On Hand |  Contact UsEmail our inbox at rcmlife@officepracticum.com for urgent issues or non-claim-specific questions. Tickets will automatically be created and routed to your RCM Client Services Specialist. RCM Team Member Spotlight
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You might not realize it, but maintaining an accurate Vaccine Inventory impacts more than ensuring proper vaccine storage and handling practices are followed. It also plays an integral role in successful claim submission and payment! Unfortunately, we've experienced denials of entire claims due to a missing or invalid NDC on the vaccine CPT. Refer to this Vaccine Inventory Quick Reference Guide, where you'll learn everything you need to know about maintaining your Vaccine Inventory. To learn more about how NDCs impact claims, see National Drug Code (NDC) Claims Filing Tips. | ||||
 New Title, Same Reliable Resource | ||||
We're excited to announce that the Process Improvement Specialists have been given a new title -- RCM Client Services Specialist (CSS). The duties and responsibilities of this role have not changed, and the CSS will continue to be your primary contact for RCM-related issues and questions. The CSS oversees the day-to-day billing activities in your account and serves as the liaison between our Billing Team and your Practice. | ||||
 Best Practices and Tips for Managing Patient Balances | ||||
We know that collecting patient balances can be tough. Here are some Best Practices and Tips for getting ahead of your Patient A/R.
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 Coding for Medical Nutrition Therapy | ||||
Proper coding for Medical Nutrition Therapy often requires at least two ICD-10 codes to support the reason for the visit. Supporting documentation is also often required in the event an appeal for payment needs to be made. Here, you'll find some great tips provided by the AAPC, to review if your Practice offers these services. | ||||
