|Leveraging the RCM Performance Report|
Are you looking for a more hands-on approach to monitoring the revenue cycle of your Practice? Take advantage of the RCM Performance Report, a helpful reporting tool for both the OP RCM Team and RCM Practices to see a rolling summary report for important billing items. This report makes it easy to identify problem payers, based on claim payment turnaround time!
|Email our new Process Improvement Associate inbox at email@example.com for urgent issues or non-claim-specific questions. A ticket will automatically be created and routed to your Process Improvement Associate.|
|Update on Coding for Feeding Difficulties|
RCM Team Spotlight
|Last month, we provided you with an update outlining some of the ICD-10 code changes that are likely to impact coding in Pediatric Practices. This month, we want to give you another quick update on a code that has been made inactive as of 10/1/2021. R63.3 is now replaced with more specific codes. If any of your Templates include diagnosis code R63.3, be sure to update them to reflect one of the following codes:|
A complete list of the ICD-10 coding changes, effective October 1, 2021, can be found here on the OP Help Center.
|Handling Surveys After the Date of Service|
|If you find that in the midst of busy days full of in-office appointments, telehealth visits, and patient calls you forgot to document a Survey, or if you left a Survey incomplete, we’ve got some tips for how to fix this.|
More information on how to ensure Surveys are sent to superbills can be found in Billing for Surveys.
|Office Practicum Holiday Closures|
OP will be closed on Friday, December 24, 2021, and Friday, December 31, 2021. On these days, OP Technical Support is available for on-call emergencies. An emergency is defined as a Practice-down where no user can log into OP.