If a parent or patient wants to receive reminders after previously opting out, they'll need to contact the Practice so that the Practice Staff can reactivate Reminder Notifications.
- In the Practice Portal, navigate to the patient's account: Navigation Panel > Patient Administration > search for and select the patient.
- Click Notifications.
- In the Type column, locate the Reminder where the patient opted out. This is indicated with an X.
- Click the X to change it to a ✔.
- Click the Save button.