Important Content Update Message
We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

Referrals and Transitions of Care

Version 20.0

Referrals and letters (such as that for medical clearance or insurance appeals) are managed from the Referrals/Care Transition List in a patient's chart. This list displays all of a patient's referrals chronologically. From here, users can view, create, and edit referrals or transitions of care. Referral letters awaiting response are not only listed in this list in the patient chart, but they are also tracked in the Referrals tab of the Clinical Work window.

The following steps instruct on how to mark a pending referral as complete. Please note, that this does not include the complete list of steps for reconciling any clinical data.

  1. Click Referrals on the Main Navigation Panel. The Clinical Work window is displayed with the Referrals tab selected.
  2. Select the Appropriate Scopes and Date parameters.
  3. Select the referral from the list, and click the Review/Edit button. The Referral/Care Transition Details window opens.
  4. Select the Complete radio button.
  5. Click the Save button.
Version 14.19

Overview

Path: Patient Chart button > Referrals/TOC tab > New button

Office Practicum allows you to view, create, and edit referrals and letters regarding specific patients using the Referrals / Care Transition List. While referrals are addressed to specialists only, a letter can be used for medical clearance, insurance appeals, and letters of recommendation.

Referrals Letters on behalf of patients are stored chronologically in the Referrals / Care Transition List table in the patient's chart. Referral letters awaiting response are tracked through Referrals found in the Clinical Work tab.

In this section you will learn how to review and complete open referral requisitions. You will also learn how to monitor the open referral and perform follow up. There are optional settings to ensure all open referrals are addressed. 

  1. Click Referrals on the Main Navigation (left) panel. The Clinical Work window is displayed with the Referrals tab selected.


To view Referrals created prior to the current date, select a value from the Dates radio button selections. To view Referrals for other users, select from the Scope field.
  1. Select a Patient Referral from the list.
  2. Click the Review/Edit button. The Referral/Care Transition Details window displays.

  1. Select the Complete radio button in the Status section.
  2. Click the Save button.