Refilling a Prescription

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Version 21.3

Path: Clinical, Billing, or Practice Management tab > Patient Chart > Medications

Send a Single Prescription Refill

1. Navigate to the patient's Medication List by following the path above.
2. Select the checkbox to the left of the medication you would like to refill, click the Refill button.

1. A new medication is added; confirm the checkbox is selected and click the Edit button.
2. The Prescription window displays. Make the required changes - this would include prescribing a different medication necessary for change in the patient therapy. 
3. Select the Pharmacy from the drop-down of the patient's recently used pharmacies. If needed, click the ellipses button to open the Choose a Pharmacy window and select another pharmacy.

1. Click the Continue button.
2. The eRx Summary window displays. Confirm the prescription information.
3. (Optional) If the practice has the Prescription Fill Status active, click the drop-down and select from the list. The Prescription Fill Status does not need to be selected for all prescriptions, only select if wishing to know the status of the prescription.
4. Click the Send button.

Send Multiple Prescription Refills

1. Navigate to the patient's Medication List by following the path above.
2. Select the checkboxes to the left of the medications you would like to refill.
3. Click the Refill button.
4. The new medications are added. Confirm the checkboxes are still selected for the new medications and click the Send button.
5. A window will open asking you to "Please select a pharmacy for the following prescriptions". Select the pharmacy for each individual prescription or apply one pharmacy selection to all prescriptions by following the options below:
   • Select a pharmacy for each individual prescription: 
     • Click the drop-down to select a pharmacy from a list of the patient's most recently used, OR,
     • Click the ellipsis button open the Choose a Pharmacy window and select another pharmacy.
   • Select the Apply Pharmacy to all checkbox to select a pharmacy for all prescriptions in the list. Then 
     • Click the drop-down to select a pharmacy from a list of the patient's most recently used, OR,
     • Click the ellipsis button open the Choose a Pharmacy window and select another pharmacy.
   • Click the Continue button (which will be greyed out until you select a pharmacy for all prescriptions).

1. The eRx Summary window displays. Scroll through the prescriptions, and once reviewed, click the Send button.

Version 21.2

Path: Clinical, Billing, or Practice Management tab > Patient Chart > Medications

Send a Single Prescription Refill

1. Navigate to the patient's Medication List by following the path above.
2. Select the checkbox to the left of the medication you would like to refill, click the Refill button.

1. A new medication is added; confirm the checkbox is selected and click the Edit button.
2. The Prescription window displays. Make the required changes - this would include prescribing a different medication necessary for change in the patient therapy. 
3. Select the Pharmacy from the drop-down of the patient's recently used pharmacies. If needed, click the ellipses button to open the Choose a Pharmacy window and select another pharmacy.

1. Click the Continue button.
2. The eRx Summary window displays. Confirm the prescription information.
3. (Optional) If the practice has the Prescription Fill Status active, click the drop-down and select from the list. The Prescription Fill Status does not need to be selected for all prescriptions, only select if wishing to know the status of the prescription.
4. Click the Send button.

Send Multiple Prescription Refills

1. Navigate to the patient's Medication List by following the path above.
2. Select the checkbox to the left of the medication you would like to refill, click the Refill button.
3. A new medication is added, confirm the checkbox is selected and click the Edit button.
4. The Prescription window displays. Make the required changes, this would include prescribing a different medication necessary for change in the patient therapy. 
5. Select the Pharmacy from the drop-down of the patient's recently used pharmacies. If needed, click the ellipses button to open the Choose a Pharmacy window and select another pharmacy.

1. Click the Save button.
2. Repeat steps 1-5 for additional prescription refills.
3. Select the checkbox to the left of the medications to send to the pharmacy.
4. Click the Send button.
5. The eRx Summary window displays. Scroll through the prescriptions, and once reviewed, click the Send button.