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Respond to a Message as the Only Recipient

Version 14.19
Path: Main Navigation Panel > Messages group 

Overview

This page will instruct you on how to respond to a message.

Respond to a Message

  1. Click the Phone button to open the Message window.
  2. Click to highlight a message in the Message window.
  3. Click the Reply button or double click the message.

  1. The message response window displays.
  2. Click the drop-down arrow in the Spoke with field and select from the list.
  3. Add the response in the response field.
  4. Click the Send button.

Version 14.10
Path: Smart Toolbar > Telephone button

Overview

This page will instruct you on how to respond to a message.

Respond to a Message

  1.  Click the Telephone button to open the Message window.

or

Click the Message tab from the Schedule and Practice Workflow window.

  1. Click to highlight a message in the Message window.
  2. Click the Reply buttonor double click the message.

  1. The message response window displays.
  2. Click the drop-down arrow in the Spoke with field and select from the list.
  3. Add the response in the response field.
  4. Click the Send button .