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We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

Respond to a Message as the Only Recipient

Version 14.19
Path: Main Navigation Panel > Messages group 

Overview

This page will instruct you on how to respond to a message.

Respond to a Message

  1. Click the Phone button to open the Message window.
  2. Click to highlight a message in the Message window.
  3. Click the Reply button or double click the message.

  1. The message response window displays.
  2. Click the drop-down arrow in the Spoke with field and select from the list.
  3. Add the response in the response field.
  4. Click the Send button.

Version 14.10
Path: Smart Toolbar > Telephone button

Overview

This page will instruct you on how to respond to a message.

Respond to a Message

  1.  Click the Telephone button to open the Message window.

or

Click the Message tab from the Schedule and Practice Workflow window.

  1. Click to highlight a message in the Message window.
  2. Click the Reply buttonor double click the message.

  1. The message response window displays.
  2. Click the drop-down arrow in the Spoke with field and select from the list.
  3. Add the response in the response field.
  4. Click the Send button .