We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Complete Diagnostic Tests For Inactive Providers

Version 14.19

Complete Diagnostic Tests for an Inactive Provider

There may be a time when a provider leaves a practice and the provider has been set to Inactive in the Staff/Provider directory. Still, there may be labs that will be need to be reviewed or completed. The steps below will instruct how to review and complete labs that remain with the inactive provider.  

Review Diagnostic Tests for an Inactive Provider

  1. Click the Sched button on the Smart Toolbar.
  2. Click the Diagnostic Test tab.
  3. Click the Everyone radio button in the Scope field.  
  4. Click the Received radio button.
  5. Click the Show/Hide columns icon and select the Provider checkbox.

  1. Click the filter icon on the Provider column and select the blank provider.

  1. Review and Complete the labs where all information has been received. Click here for additional information on reviewing and completing labs.

Complete Diagnostic Tests for an Inactive Provider

  1. Click the Sched button on the Smart Toolbar.
  2. Click the Diagnostic Test tab.
  3. Click the Everyone radio button in the Scope field.  
  4. Click the Reviewed radio button.
  5. Click the Show/Hide columns icon and click the Provider checkbox.
  6. Click the filter icon on the Provider column and select the blank provider.
  7. From the Requisitions panel, click the dropdown arrow in the Status column and select Complete.
  8. Repeat the steps above to complete additional Diagnostic Tests.
Version 14.10

Complete Diagnostic Tests for an Inactive Provider

There may be a time when a provider leaves a practice and the provider has been set to Inactive in the Staff/Provider directory. Still, there may be labs that will be need to be reviewed or completed. The steps below will instruct how to review and complete labs that remain with the inactive provider.  

Review Diagnostic Tests for an Inactive Provider

  1. Click the Sched button on the Smart Toolbar.
  2. Click the Diagnostic Test tab.
  3. Click the Everyone radio button in the Scope field.  
  4. Click the Received radio button.
  5. Click the Show/Hide columns icon and select the Provider checkbox.

  1. Click the filter icon on the Provider column and select the blank provider.

  1. Review and Complete the labs where all information has been received. Click here for additional information on reviewing and completing labs.

Complete Diagnostic Tests for an Inactive Provider

  1. Click the Sched button on the Smart Toolbar.
  2. Click the Diagnostic Test tab.
  3. Click the Everyone radio button in the Scope field.  
  4. Click the Reviewed radio button.
  5. Click the Show/Hide columns icon and click the Provider checkbox.
  6. Click the filter icon on the Provider column and select the blank provider.
  7. From the Requisitions panel, click the dropdown arrow in the Status column and select Complete.
  8. Repeat the steps above to complete additional Diagnostic Tests.