We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Running Backups to a Thumb Drive or External Drive

When running backups to a backup drive:

  1. Make sure the flash drive is formatted in NTFS. We recommend this since FAT32 only allows a file up to 4gbs in size to be saved.

  1. To create the backup jobs set the database location to the database files found in the gdbmed directory on the main server. Specify the location where you would like the backups to go to.
Note: Folder paths must be created, for the backup to work properly. Normal path to the gdbmed is server-ip:drive letter:\gdbmed\  , The two databases are medical.gdb and docimage.gdb.

  1. Go back into the OP Backup program and right click on the newly created jobs and run the backup jobs to ensure that everything has been set correctly.

Do this during off hours so as to not slow down your practice.