We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Running Web Update OP 19

A how-to video detailing these instructions is accessible here.
These instructions are for Client Server practices only. Cloud practices are and will continue to be updated by Office Practicum Technical Support.

If you have workstations that do not update properly following an update on the server, please visit this page for assistance.

Running Web Update

  1. Verify all users are closed out of Office Practicum.
  2. Open the OP Webupdater located on the server desktop or download it from the following web link.

If you are running an outdated version of the OP Web Updater, when you launch the Web Updater it displays an error message indicating that a newer version of the OP Web Updater is available.
Click here for instructions on updating the OP Web Updater.
  1. Once opened, verify that the download links included in the update e-mail you received match those entered into the web update program.

  • Verify the download information by clicking on the Change button; this is located in the upper right corner of the web update program.
  • This will open the properties page. Here you can set the download path for Download Link (A), the path to the OP gdb_common folder (B), and the path to the OP Database (C). Ensure that these are pointing to the correct server before continuing.
The Download Link of 19 will always have the latest version.

If an error pops up, stating "Error read XML data from https://opmed.net/14aspx." remove the "s" in "https" in the URL box under Properties. If this does not resolve this issue please follow these steps go into Internet Explorer, Settings, Internet options, advanced tab. Go down to the section called "Security" and un-check the box next to "Do not save Encrypted pages to disk".
  1. If an update is available, a pop up box will appear signifying the available update. A brief synopsis of the update, including what version is involved, is mentioned within the box.

  1. Click OK, then the Start button and enter in your opmed.net username and password to start the update.
  2. Once completed, a pop up box will appear mentioning that "all updates installed successfully." After clicking OK, and closing the Web Updater, the update will be applied once Office Practicum is opened on the OP server.
  3. The update is then applied to all individual workstations once opened on each workstation following the update.
If you have workstations that do not update properly following an update on the server, please visit this page for assistance.

Note: If a terminal server is utilized within the practice, the terminal server must be updated prior to users that are connected to it opening Office Practicum.