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We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

Send a Message to a Department

Version 14.19

Users have the ability to send messages to one or more departments.

When you send a message to an entire department without an action required, the All must read checkbox will require all recipients to read the message. If All must read is checked, the Completed: remove from all inboxes is not provided as an option for any recipient.

If Action Required is selected prior to sending a message when one member of the department replies to the message, then they can click Completed: remove from all inboxes.  It will then be removed from all department members' inboxes.

Version 14.10

Users have the ability to send messages to one or more departments.

When you send a message to an entire department without an action required, the All must read checkbox will require all recipients to read the message. If All must read is checked, the Completed: remove from all inboxes is not provided as an option for any recipient.

If Action Required is selected prior to sending a message when one member of the department replies to the message, then they can click Completed: remove from all inboxes.  It will then be removed from all department members' inboxes.