We are currently updating the OP Help Center content for the release of OP 14.19 or "OP 19". OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Send Claims to the Transmit Queue

Version 14.19

Overview

Claims are sent to the transmittal queue pending submission of electronic claim files and/or hcfa printing. Current claims are defined as those that have not been processed through a daysheet.

  1. Click on the Billing button to open the e-Billing center.
  2. Click on the Claims+A/R tab   and Check of the Box for Has Insurance Balance

  1. Click on the Stage dropdown and select Unsent (not transmitted or printed), then click on the Refresh button.

  1. Click on the Sel All button  to select all Unsent Claims.
  2. Then click the Primary button  to transfer these claims to the transmittal queue for primary claim submission.
  3. Select OK when prompted Queue selected claims(s)?

OP will transfer claims to the transmittal queue and go idle when complete. At this point, the best practice would be to run a daysheet, however, some offices send multiple claim transmissions throughout the day based on high volume of claims so the processing of the daysheet after each queue transfer is not required.
Version 14.10

Overview

Claims are sent to the transmittal queue pending submission of electronic claim files and/or hcfa printing. Current claims are defined as those that have not been processed through a daysheet.

  1. Click on the Billing button to open the e-Billing center.
  2. Click on the Claims+A/R tab   and Check of the Box for Has Insurance Balance

  1. Click on the Stage dropdown and select Unsent (not transmitted or printed), then click on the Refresh button.

  1. Click on the Sel All button  to select all Unsent Claims.
  2. Then click the Primary button  to transfer these claims to the transmittal queue for primary claim submission.
  3. Select OK when prompted Queue selected claims(s)?

OP will transfer claims to the transmittal queue and go idle when complete. At this point, the best practice would be to run a daysheet, however, some offices send multiple claim transmissions throughout the day based on high volume of claims so the processing of the daysheet after each queue transfer is not required.