We are currently updating the OP Help Center content for the release of OP 14.19 or "OP 19". OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Send IM

Version 14.19

About Send IM

Path: Main Navigation Panel > Instant button  > New IM button

The Send IM window sends an instant message.

Send IM Map

Number

SectionDescription

1

ToThe To dropdown opens the Staff Name Lookup table. Select the staff member that will receive the message.

2

Message bodyThe Message body field composes the message. You can use the Phrase Construction function to assist in the creation of the message.
3
Send/CancelUse Send to send the IM or Cancel to cancel the IM.
Version 14.10

About Send IM

Path: Smart Toolbar > IM button > New IM button

The Send IM window sends an instant message.

Send IM Map

Number

SectionDescription

1

ToThe To dropdown opens the Staff Name Lookup table. Select the staff member that will receive the message.

2

Message bodyThe Message body field composes the message. You can use the Phrase Construction function to assist in the creation of the message.
3
Send/CancelUse Send to send the IM or Cancel to cancel the IM.