We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Specifying a Generic Medication


Currently, if there are multiple manufacturers for the same generic medication, OP only displays one in the Master List. Generally, this is preferred because the user doesn’t really want to pick from a potentially long list of generics for most drugs like antibiotics or steroid creams because they all really work the same. However, this is a problem for some important ADD medications because not all of the generics are bio-equivalent. For example, the generic for Concerta has different vehicles for how the med is made available in the body, and they don’t all have the same efficacy/duration of action. 

Prescribers want to specify a particular NDC and manufacturer to make sure the correct medication they want gets dispensed, but they cannot see all of them in the Master List to get to the one they prefer. 


Pick the only generic available on the Master List, but write a pharmacy note: