We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Tasks FAQs

How can I only see my tasks on the Patient Tracking screen?

At the top of the Tracking Screen there is a section where each users can select what tasks they wish to see. The options are All, Mine, or select a department from the drop down. 

  • All: all outstanding tasks are displayed.
  • Mine: tasks for those departments you are a member are displayed. 
  • Department: tasks for the selected department are displayed. 


How do I order task with due date in future?

You can create a task for a future date: on the Assessment/Plan tab of the note you can use the "Other Tab." It will appear on the Tracking Tab and on the Overview screen of the patient chart. You can also use the Task Tab on the Schedule/Practice Workflow to see the practice view of these tasks to see who has upcoming tasks.

Why do I see an outstanding task for Patient "0"?

A task referencing patient "0" (zero) may occur when there is a patient on an Instamed Portal Payment who's account number does not match in OP.  It is best practice to research in Instamed Merchant Services directly to confirm which patient the payment should be associated to.  Once the patient is confirmed, the payment can be applied appropriately.