We are currently updating the OP Help Center content for the release of OP 14.19 or "OP 19". OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Troubleshooting for OPBackup Program

Please check to make sure that your problem is not already addressed by any of the links on this page before contacting customer support.

Backup never completes, but continues running for hours
What folders contain the backup copies?
Why did I receive a backup copy error?
Why doesn't my backup work after I partitioned my drive?
Why is my backup log not showing?
Why is my backup not running?
Why is my Restore not Running?