If your office has a supported clearinghouse and your claim audit reports are automated through your clearinghouse.
Update Claim Status
- Click on the Billing button to open the e-Billing center.
- Click on the Claims + A/R tab .
- Click on the Fetch button, then click Yes when prompted Fetch Payer Reports?. OP will go idle when the process is complete.
|This action will fetch (retrieve) any unread audit reports from your clearinghouse and place them in your Administrative Documents.|
- Click on the Process button . This action will allow OP to read any unread audit reports from your clearinghouse and updated the corresponding claim status.
- Click Yes when prompted Process Payer Reports?. OP will go idle when the process is complete.
- You will now be able to view the most recent audit report response of claim status from your clearinghouse.
|You also have the option to manually add known claim status as follows:|