If your office has a supported clearinghouse and your claim audit reports were downloaded into OP via the Fetch and Process functionality.
Viewing Clearinghouse Claim
- Click on Billing button to open the e-Billing center.
- Click on the Claims + A/R tab.
- Click on the Stage drop down and select to view Acknowledged by clearinghouse, Acknowledged by payer, or Rejected/Denied.
- Select Status History as the Details option located directly above the claim grid, then click on the Plus sign to the left of a specific claim to expand the claim details section and view Status History.
- This will allow you to view the status date, category, notes, etc. pertinent to a specific unpaid claim.
|The window will display all unpaid claims. By making the appropriate selections on this screen, you can isolate your view by:|