We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

View Prior Messages

Version 14.19
Path: Smart Toolbar > Send button

Overview

This page will instruct you on how to view prior messages via messages from the Prior Messages tab and in the patient chart.

Within the Message Window

  1. From the Schedule & Practice workflow double click on a message from the Sent tab. Click the Prior Messages tab .
  2. Hover over any message to view the full thread of the message. 

Within the Chart

  1. Click the Messages tab .
  2. Hover over any message to view the full thread of the message. 

Version 14.10
Path: Smart Toolbar > Send button

Overview

This page will instruct you on how to view prior messages via messages from the Prior Messages tab and in the patient chart.

Within the Message Window

  1. From the Schedule & Practice workflow double click on a message from the Sent tab. Click the Prior Messages tab .
  2. Hover over any message to view the full thread of the message. 

Within the Chart

  1. Click the Messages tab .
  2. Hover over any message to view the full thread of the message.