Important Content Update Message
We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

What's the best way to generate a PIN for a parent on the phone?

The best way to generate a PIN when a parent is on the phone is to start the PIN generation from the OP Practice Portal. This will generate a Welcome email to the parent. The Easy Button in OP does not generate an email to the parent.