A Cancel Request should be sent for the below reasons.
- Prevent additional refills: When discontinuing or changing a current medication.
- Make immediate changes to a new prescription before it's filled: Cancel a prescription you have already sent to the pharmacy.
- Prevent renewal requests: When a medication is discontinued.
- Adjust therapy: When you need to change a patient's medication.
- Discontinue active orders in long-term care: To stop an ongoing supply of a medication already dispensed, adjust a patient's therapy or cancel an order not yet dispensed.