A patient's Portal Account status can be viewed in various areas within OP. The field may display a status of Inactive, Active, or Unknown.
- Basic Information section of the Patient Chart. To view an updated status after completing portal registration, use the Refresh button located next to the Portal Acct: indicator to pull in real-time information.
- Tracking window. If the patient has a scheduled appointment, the Portal Account column can be referenced to confirm the patient's portal account status.
- Add/Edit Appointment window. When scheduling or editing a patient appointment, the Portal Account field can be referenced to view a patient's portal account status. You may click the Create/Validate Portal Account buttonto begin the InteliChart registration.