In the Messaging group on the Main Navigation Panel, blue badges are a visual indication of outstanding messages that need attention. The badge turns red if a phone (internal) message is marked as urgent.
- Phone: Unread Phone (Internal) Messages.
- Portal: Unread Portal Messages.
- External: Unread External (Direct) Messages.
- Need Action: Messages that are marked as Need Action. This badge is always red if it is present.
- Instant: An unread Instant Message.
Note: Instant Messages are not tied to a patient chart and therefore should not be used as a means of documentation regarding a patient.
