Important Content Update Message
We are currently updating the OP Help Center content for OP 20. We appreciate your patience as we continue to make these updates. To locate the version of your software, navigate to: Help tab > About.

Will a survey be sent to the Patient Portal with a Visibility higher than Any Staff Member?

A survey that has a visibility level of Clinical Staff only or higher does not get sent to the Patient Portal. A message in the Unread Portal tab will alert the staff that the survey failed to deliver.

If appropriate to do so, navigate to the Survey and update the Visibility Level to Any Staff Member: Clinical tab > More button (Customize group) > Surveys.