We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Zone Purpose

Version 14.19

Version 14.19.6

Path: Practice Management tab > Appointments > Zone Purpose tab

Overview

The Zone Purpose tab in the Appointment Types and Zones window gives you the ability to define the purpose of their Appointment Zones. Entries in this list are displayed in the Purpose drop-down menu on the Appointment Types and Appointment Zones tabs. Zone Purpose is advisory, not mandatory. These generic purposes, like Preventive Encounter, Non-Preventive Encounter, Any Encounter, Consultation, and so on, are treated like strong suggestions of how to book the time. However, OP will not prevent a staff member from booking a sick appointment in a Well slot, or vice versa. The ultimate enforcement mechanism is an office policy about circumstances which do (or do not) warrant using slots for other than their intended purposes. For example, Well time that did not fill prior to today would become fair game for any kind of appointment, in order to fill the slot.

When patients self-schedule from the Patient Portal, the Purpose will be enforced on their requests. If they ask for an appointment type that is associated with Well care, they will only be shown empty slots of sufficient length with a generic purpose of Preventive Encounter or Any Encounter. The same will be true of sick visits, nursing visits, consults, and so on.

Adding a Zone Purpose

  1.  Navigate to the Zone Purpose tab using the path above.

  1. Click the Add button. A blank entry line is displayed in the table.
  2. In the Zone Purpose column, enter the name of the Purpose.
  3. In the Description column, enter a Description (optional).
  4. Click the Save button . If edits need to be made to this table, click the Edit button before clicking the Save button.
  5. Click the X in the upper right hand corner to exit the window. 

Viewing Slot Usage on the Calendar

Zone Purpose is used to calculate the number of minutes that have been slotted for each Appointment Type and how much of that slotted time has been scheduled. Zone Purposes cannot be removed or archived, but will only calculate if they are used on the calendar.

  1. Navigate to the Calendar: Clinical, Billing, or Practice Management tab > Schedule button.
  2. Click the Schedule tab located at the top of the calendar (if enabled) and confirm that the Calendar radio button is selected.
  3. On the right of the window is the Slot Usage section, select the Show checkbox.
Version 14.10
Utilities > Manage Practice > Appointment Preferences

Overview

The Zone Purpose tab in the Appointment Types and Zones window gives users the ability to define the purpose of their Appointment Zones. Entries in this list will be displayed in the Purpose drop-down menu on the Appointment Types and Template Zones tabs (the Template Zones tab is shown below). Zone Purpose is used to calculate the number of minutes that have been slotted for each Appointment Type and how much of that slotted time has been scheduled. Zone Purposes cannot be removed or archived, but will only calculate if they are used on the calendar.

Adding a Zone Purpose

  1. From the Menu Toolbar, click Utilities.
  2. Select Manage Practice.
  3. Select Appointment Preferences.
  4. Click the Zone Purpose tab.

  1. Click the Insert Record button. A blank entry line is displayed in the table.
  2. Enter the Name of the Purpose and a Description (optional).
  3. Click the Post Edit button .
  4. Once all changes are made, click the Exit button .

Viewing Slot Usage on the Calendar

  1. From the Smart Toolbar, click the Sched button to navigate to the Calendar
  2. Click the Schedule tab located at the bottom of the calendar (if enabled).
  3. On the right of the window is the Slot Usage section, select the checkbox to Show.