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Here you'll learn how to post payments from the Bulk Payments or the Patient Account.
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Learn how to post payments from the Patient Account. When you are ready to proceed with EOB posting, from a paper EOB, please follow the below steps.
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Once a user has completed posting their paper remittance, you will want to ensure that the amount that was posted into Office Practicum balances to what was sent to you on the EOB.
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When your are posting EOBs in Office Practicum, you can use the "memorize" check feature as you are posting an EOB.
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In some cases, insurance companies will take money back on claims that they have partially or fully paid to a provider, due to, but not limited to the following.
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Learn how to post insurance payments for multiple patients using the Bulk Payments window.
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Learn how to adjust a patient or insurance balance by following the steps below.
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Claim notes can be made on claims in the Patient Chart, the Post Bulk Payment window, and the Claims (A/R) tab of the Billing Center.
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When posting an Explanation of Benefits, there may be instances where you need to apply either a full balance or a portion of a balance to patient responsibility. Follow the steps below to transfer b
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When posting EOB's from payers, there may be an instance where the patient owes a responsibility. These are step-by-step instructions on how to send a balance to a secondary payer.
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If a daysheeted claim was sent to an incorrect payer, the insurance on the claim can easily be changed for submission to the correct payer.