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We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

Pharmacy Favorites

Version 14.19

Add a Pharmacy to Favorites from SureScripts Master List

If you are unable to locate a pharmacy in the SureScripts Master List, contact the pharmacy. The pharmacy is responsible for contacting SureScripts and requesting to be added to the network. OP Support will not be able to add a pharmacy to the SureScripts Master list.
  1. Click Clinical tab > Pharmacies button. The Choose a Pharmacy window displays.
  2. Click the SureScripts Master List tab.
  3. Search for a pharmacy by entering information in the top panel of the Choose a Pharmacy window.
  4. Click the Search button.
  5. Highlight the pharmacy to add to the favorites list.
  6. Click the Add to Favorites button.
Note: Retail is the default search option. To search for Mail Order pharmacies, select the Mail Order checkbox.

  1. You will receive a pop-up window to confirm that you want to add the pharmacy to the practice favorite list. Click Yes to add the pharmacy.
You may select multiple pharmacies using the following:
  • Select the first pharmacy in the list to add, scroll to the last pharmacy you wish to add and press Shift + Click. Click the Add to Favorites button.
  • Select a pharmacy in the list to add, locate the next pharmacy and press Ctrl + Click. Continue through the list until you have all pharmacies selected, click the Add to Favorites button.

Add a Pharmacy to Favorites from All previously used by any patient List

  1. Click Clincial tab > Pharmacies. The Choose a Pharmacy window displays.
  2. Click the All previously used by any patient tab.
  3. Highlight the pharmacy to add to the favorites list.
  4. Click the Add to Favorites button.

  1. Click Yes on the Confirm window.

Remove a Pharmacy from the Favorites List

  1. Click on the Favorites tab if not selected. 
  2. Highlight the pharmacy to remove from the Favorites list.
  3. Click the Remove from Favorites button.

Note: Removing a pharmacy from the favorite list does not remove the pharmacy from OP. For information on deactivating a pharmacy click here.
Version 14.10

If you have access to Utilities, you may build a Favorite Pharmacy list for the Practice by accessing Utilities > Manage Clinical Features > Pharmacy Favorites.

To add a pharmacy favorite:

If you are unable to locate a pharmacy in the SureScripts Master List, contact the pharmacy. The pharmacy is responsible for contacting SureScripts and requesting to be added to the network. OP Support will not be able to add a pharmacy to the SureScripts Master list.
  1. Access the choose a Pharmacy window (Utilities > Manage Clinical Features > Pharmacy Favorites).
  2. Click the SureScripts Master List tab.
  3. Search for a pharmacy.
  4. Highlight the pharmacy.
  5. Click the Add to Favorites button.
Note: Retail is the default search option. To search for Mail Order pharmacies, select the Mail Order checkbox.

  1. You will receive the following pop-up window to confirm that you want to add the pharmacy to the practice favorite list. Click the Yes button to add the pharmacy.

To remove a pharmacy from the Favorites list:

  1. Click on the Favorites tab. 
  2. Highlight the pharmacy.
  3. Click the Remove from Favorites button. The same steps apply to the All Previously Used by this Patient tab tab.