Client Server Administration

Articles

Installing OP on a Client Workstation
Installing Office Practicum The client workstation install program can be downloaded from www.opmed.net. You will need to login with your practice credentials and then navigate to Categories > Installations and select OP Client Workstation Setup. ...
Mapping the gdb_common Network Drive
To map the gdb_common folder: Right-click the Start  button Select Windows  Explore  to open File Explorer From the menu located at the top, select Tools > Map Network Drive (Computer > Map Network Drive for Windows 10). The Map Network Dri...
Remote Scan Setup for Client Server
Visit http://www.remote-scan.com/ and purchase the licenses needed for the remote location. If they have one scan station at the remote location you only needed on license and so on. On the Terminal server run the remote scan installer. Select...
Workstations are Not Updating Following an OP Update
Verify that the desktop shortcut has a target ending with start.exe .
Office Practicum Web Update
OPWebUpdate is an application you can download and use to update your version of Office Practicum.
Before Updating
How to prepare for an update.
 How to Run OP Updates Video
Downloading and Installing OPWebUpdate
OPWebUpdate must be downloaded to the server, since the upgrade will be done on the server.
Updating the OP Web Updater
Before you can update to the latest version of OP, you must first update to the latest version of the OP Web Updater.
Running Web Update OP 20
These instructions are for On-Premise practices only. Cloud practices are and will continue to be updated by the OP Tech Support team.
Performing an OP Client-Server Risk Assessment
It is important to perform a risk assessment on all EHR-related items configured on your office network since they access or store Protected Health Information (PHI) and are subject to HIPAA regulations. Performing standard, periodic risk assessment...
Anti-Virus Software Whitelist Recommendations
Directories to Whitelist For OP Versions 20.2.0+ Please update your anti-virus software to omit these directories from scanning: Server: (D:\gdb_common\update) (D:\gdbmed) (C:\ProgramData\Connexin Software\Office Practicum\Web Update) (D:\O...
On-Premise Server: Patient Message eXchange Service Update
Patient Message eXchange (PMX) updates can be conducted at any time without any risk of disruption to the clinical environment.
On-Premise Server Access Requirement
The article will assist our On-Premise clients with requirements for access for OP Support.
Manage Updates Feature
This article goes over the Manage Updates feature, which gives MySQL On-Premise practices the ability to set preferences that control the timing of updates.