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Learn about the standard Visibility Levels in OP and Emergency Privileges.
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This article outlines all of the InteliChart portal permissions.
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Logging in to Practice Portal, Features of the Patient Interface
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This Quick Reference Guide walks parents/guardians through the steps to take to complete registration for the OP Patient Portal with a PIN. It also includes tips on navigating the portal.
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Log in to Practice Portal, Provider Entries, Add Provider to Practice Portal, Add Staff, Generic Scheduling Settings Configure Appointment Request, Mapping Appointment Reasons, Managing Communication Templates
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Logging into Practice Portal, Configuring General Practice Settings, Configuring Practice Roles using Duplicate Feature, Configure Practice Message Groups, Configure Lab Results Delivered to the Patient Portal
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Canned Reports
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Learn how to activate your Intelichart Practice Portal user account.
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This article outlines the settings for your portal that were set by the OP implementation team.
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Message Management, Responding to General Message in OP, Responding to a Medication Refill Request, Responding to an Appointment Request, Respond to a Referral Request
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This article provides the workflow a practice may choose to use to issue a patient registration PIN from the Appointment List located on the Dashboard in the InteliChart Practice Portal.
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This article explains how to maintain the appointment types for the Intelichart portal.
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The pin does not expire.
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Message Groups do not populate from Departments in OP. There are standard Message Groups that are configured with every Practice Portal. These groups can be deleted or modified to meet the needs of the practice. Please be aware that Message Groups a...
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The Appointment List is pulled from the Schedule in OP. The filters at the top of the list can be used to isolate to a specific Provider or Location.
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If a parent feels strongly about not wanting to enroll for the portal, you can do the following: Decide as a Practice team where this should be noted in the patient's chart (such as in Misc. Notes), and enter the appropriate note in OP. Log in to...
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When registering a patient from the Practice Portal, you can generate a PIN for additional children or siblings. Follow the steps below after sending the PIN for one child. Sending the PIN for one child ensures that the parent receives an email comm...
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Medication refill requests can only be made for medications visible on the Patient Portal. If a medication is set to Clinical Staff Only or higher, it is not available for the parent to see or request a refill. In addition, the client can turn off t...
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This article explains how to generate a PIN for the InteliChart Portal using the OP easy button.
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Requests are driven by Message Groups. There are a series of Message Groups created by default. The Practice Admin role group permission has the capability to enable these Message Groups and associate staff members who will handle those requests. Tu...