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A survey that has a visibility level of Clinical Staff only or higher does not get sent to the Patient Portal. A message in the Unread Portal tab will alert the staff that the survey failed to deliver. If appropriate to do so, navigate to the ...
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In order to send documents and surveys to the Patient Portal there are requirements that need to be met
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If two parents create their own patient portal account, for the same child(ren), each parent will receive appointment reminders and messages from the Patient Portal. This includes text or phone calls to their own phone numbers or emails to their ema...
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Not Started Internal OP Task: Task is not started by practice staff External Portal Task: Task is not started by user on the patient portal Completed Internal OP Task: Task is has been completed by practice staff External Portal Task: Ta...
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This article is a collection of the Tips & Tricks that are featured in the weekly OP Portal Update email, provided by Dr. Sue Kressly and the OP Support Team
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This OP Quick Tip video shows you the basics of associated users in the OP Patient Portal.
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This OP Quick Tip video shows you how to sign up as a patient in the OP Patient Portal.
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This OP Quick Tip video shows you the basics Portal Message Groups.
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This OP Quick Tip video shows you the basics of Portal Document Sharing Print Preview.